Delivery & Payment Options – Fast, Flexible & Secure

Shipping Information

DUBAI ONLY

Express Delivery: Get it in 4 hours

✔ Available only within Dubai
✔ Shipping Charges: AED 30
✔ Availability: Monday to Saturday, 9:30 AM to 5:30 PM
✔ Please ensure all items in your cart are eligible for Express Delivery in 4hrs.
✔ A valid ID (Emirates ID, Passport, or Driving License) must be presented to the courier upon delivery.
✔ Note: Delivery times may be affected by weather conditions (e.g., rain), road closures, traffic, public holidays, or other unforeseen circumstances.

ALL ACROSS UAE

Standard Delivery (1-3 days) (inside the UAE):

✔ Available for all emirates
✔ Free delivery on orders above AED 200; AED 15 for orders below AED 200.
✔ A valid ID (Emirates ID / Passport / Driving Lic ) is required to be shown to the courier at the time of receiving the shipment.
✔ Note: Delivery times may be affected by weather conditions (e.g., rain), road closures, traffic, public holidays, or other unforeseen circumstances

Store Pickup

✔ Order online and pick up the products at your nearest iSTYLE store. Choose the Store Pickup option at checkout.
✔ Order can be collected from the store within 60 minutes. Meanwhile you will receive a confirmation email or call from the store.
✔ Please note the order will be cancelled if not collected within 7 days from the pick up confirmation date.
✔ A valid ID (Emirates ID / Passport copy / Driving Lic ) is required to be shown to the store at the time of collection.

Exchange, product warranty & refund policy

All Apple hardware products carry a one-year Limited Warranty from the date of invoice. This warranty covers defects in materials and workmanship. You may review a copy of Limited Warranty on new products including its limitations and exclusions, before you purchase. Unopened items can be exchange within 7 days from date of purchase.

Dead on arrival (DOA) product: an Apple-branded hardware product considered DOA if it shows of a hardware failure preventing basic operability, upon its first use out of the box. If you believe that your product is DOA, please bring it to iSTYLE within 24 hours of the invoice date. iSTYLE will determine whether the product is DOA and offer you the following options.

In case of replacement iSTYLE will contact you to set up a replacement order of your DOA product. The DOA policy applies to all Apple hardware product currently offered at iSTYLE. As new product are offered, iSTYLE reserve the right to determine whether or not this policy applies. If the product is deemed DOA by iSTYLE Computer's Service Department more than hours after the invoice date, Apple's standard product warranty will apply.
For more details please click here.

Payment options

Choose one of the following convenient and secure methods of payment

Online bank cards

Our online shop has payment option with NeO payment gateway (Emirates NBD). There are several types of cards you can pay with, such as VISA, VISA Electron and MasterCard.

Tabby - Split in 4 payments.

▸ Split payment into four monthly installments | No interest or fees , Sharia compliant!

▸ Available online and in-store

Learn more

Tamara - Split in 4 payments.

▸ Split payment into four monthly installments | No late fees, Sharia compliant!

▸ A minor service charge may also be added to your order total to ensure that we can keep providing you with the smooth shopping experience you deserve.

▸ Available online and in-store

Learn more

Installment plans

Enjoy 0% interest installment plans for up to 1 years, on your purchase of AED 1,000 and above, with our different bank partners.

Click here for more information or visit one of our stores.

Shipping, Delivery & Payment Options at iSTYLE UAE

Shopping at iSTYLE is designed to be fast, secure, and convenient. Whether you prefer home delivery, express shipping, or store pickup, we offer flexible options to ensure you receive your Apple products in the way that suits you best. With secure payment methods and multiple financing options, you can enjoy a seamless shopping experience across the UAE.

Fast & Reliable Delivery Across the UAE

At iSTYLE, we offer delivery services to all Emirates, making it easy to shop for your favourite Apple devices and accessories.

Express Delivery in Dubai

Need your order quickly? Choose our 4-hour Express Delivery service, available across selected areas in Dubai.

  • Delivery within 4 hours for eligible products.
  • Available Monday to Saturday during operating hours.
  • Applicable delivery charges apply.
  • Valid identification is required upon delivery.

Standard Delivery Across the UAE

Enjoy convenient delivery to all Emirates.

  • Free delivery on eligible orders above the minimum purchase value.
  • Affordable shipping charges for smaller orders.
  • Delivery within 1-3 business days.
  • Secure delivery with identity verification upon receipt.

Please note that delivery timelines may vary due to weather conditions, public holidays, traffic, or other unforeseen circumstances.

Convenient Store Pickup

Prefer collecting your order in person? Select Store Pickup during checkout and collect your purchase from your preferred iSTYLE store.

  • Orders are typically ready for collection within 60 minutes after confirmation.
  • Receive an email or phone notification once your order is ready.
  • Bring a valid Emirates ID, Passport, or Driving Licence when collecting your order.

Secure Payments & Flexible Financing

Choose from a variety of secure payment options when shopping online at iSTYLE.

  • Credit and debit card payments through a secure payment gateway.
  • Tabby and Tamara offer Buy Now, Pay Later options for flexible monthly payments.
  • 0% installment plans with participating bank partners on eligible purchases.
  • Safe, encrypted online payment processing for complete peace of mind.

Warranty, Exchanges & Returns

Every eligible Apple hardware product purchased from iSTYLE includes Apple's One-Year Limited Warranty, covering manufacturing defects in materials and workmanship. Eligible unopened products may be exchanged within the applicable exchange period, subject to iSTYLE's policy.

If your Apple device experiences a Dead on Arrival (DOA) hardware issue upon first use, our certified service team will inspect the device and guide you through the replacement process in accordance with Apple's warranty guidelines.

Whether you're shopping online or visiting an iSTYLE store, you can enjoy trusted delivery, secure payments, flexible financing, and reliable after-sales support, all designed to make your Apple shopping experience simple and worry-free.

FAQs for Shipping & Pickup:

What is Express Delivery, and where is it available?

Express Delivery delivers eligible products within 4 hours. It is available across selected areas in Dubai from Monday to Saturday during operating hours (applicable delivery charges apply).

What is required when accepting a delivery at my door?

For secure delivery and identity verification, you must present a valid identification document (such as an Emirates ID) upon receiving your order.

What should I do if my new Apple device is Dead on Arrival (DOA)?

If your device has a hardware issue upon first use, bring it to the iSTYLE certified service team. They will inspect the device and guide you through the replacement process in accordance with Apple's warranty guidelines.