Shop & split your payments in 4
▸ Available online & in-stores. Sharia complaint.
▸ A minor service charge may also be added to your order total to ensure that we can keep providing you with the smooth shopping experience you deserve
Frequently Asked Questions
Why Tamara?
✓ No hassle, no stress
No more tedious approval processes. Sign up in less than 2 minutes with your ID and mobile number.
✓ No late fees, Sharia compliant!
That’s right – we’re 100% Sharia compliant!
✓ Seamless refunds and returns
With Tamara, your refund and return experiences have never been more hassle-free.
No more tedious approval processes. Sign up in less than 2 minutes with your ID and mobile number.
✓ No late fees, Sharia compliant!
That’s right – we’re 100% Sharia compliant!
✓ Seamless refunds and returns
With Tamara, your refund and return experiences have never been more hassle-free.
How do I use Tamara?
✓ Checkout via Tamara
Shop & split your payments with Tamara. No late fees, Sharia compliant!
✓ Make your first payment
Log in or sign up with your mobile number, verify your ID if it’s your first order, and make your first payment
✓ And you’re done!
Enjoy your order! Download the Tamara app to settle your payments, and explore stores and offers.
Shop & split your payments with Tamara. No late fees, Sharia compliant!
✓ Make your first payment
Log in or sign up with your mobile number, verify your ID if it’s your first order, and make your first payment
✓ And you’re done!
Enjoy your order! Download the Tamara app to settle your payments, and explore stores and offers.
What’s required for me to pay with Tamara?
It’s simple! You’ll need to be over 18 years old with a valid, verifiable mobile number, a valid ID, and a valid payment card in United Arab Emirates
When can I expect to receive my order if I choose to pay with Tamara?
You’ll receive your order on time, and make your payments according to your payment plan. If you have any questions or concerns regarding payments, please reach out to the Tamara Customer Care team for support.
What happens if I want to make a return / cancellation?
With Tamara, it’s hassle-free! Based on the store’s policies, request the return or cancellation from the store. Once the store informs us of your return or cancellation, your payment plan will be updated and the relevant amount will be refunded to your account. For more details, please visit Tamara help center
Why was my order declined?
There are several potential reasons for rejection, including but not limited to the following:
1. Your card isn't activated or fit for e-commerce purchasing.
2. You have prior commitments to your bank/telecommunications company and/or are flagged by Simah/Al Etihad Credit Bureau (AECB)/Ci-Net.
3. You have overdue payments with Tamara.
4. Tamara's intricate risk system considers the value of your purchase too high.
5. The value of the items you're trying to buy exceeds the allowed purchase limit.
If none of the above reasons apply to you, please try again with a different card.
1. Your card isn't activated or fit for e-commerce purchasing.
2. You have prior commitments to your bank/telecommunications company and/or are flagged by Simah/Al Etihad Credit Bureau (AECB)/Ci-Net.
3. You have overdue payments with Tamara.
4. Tamara's intricate risk system considers the value of your purchase too high.
5. The value of the items you're trying to buy exceeds the allowed purchase limit.
If none of the above reasons apply to you, please try again with a different card.
Is Tamara safe to use?
Yes, Tamara is a secure payment solution that uses industry-standard encryption technology to protect your personal and financial information.
Can I use Tamara to pay for any purchase?
Tamara can be used to pay for a wide variety of purchases, including: iPhone, Mac, iPad, Apple Watch and any accessories.