AppleCare for iPhone | Extended Service & Damage Protection for iPhone

  • Apple-certified service and support

  • Priority access to technical support¹

  • Battery service³

  • Hardware coverage

    • Your iPhone
    • iPhone battery³
    • Included USB-C to Lightning cable
    • Unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months,² each subject to a service fee or deductible of AED 579 for screen or back glass damage,³ AED 699 for other accidental damage, or AED 799 for theft or loss, plus applicable tax

  • Software support

    • Using iOS and iCloud
    • Connecting to wireless networks
    • Questions about Apple-branded iPhone apps

  • Same-day Service

    Get same-day service in most major metropolitan areas worldwide.⁵

  • Carry-in repair

    Take your iPhone to an Apple Store or Apple Authorized Service Provider.⁵

  • Express Replacement Service

    Apple can send a replacement device so you don’t have to wait for your repair.⁶

  • Mail-in repair

    Mail in your iPhone using a prepaid shipping box provided by Apple.⁵

  • Apple Care+

    AppleCare+ for iPhone includes unlimited incidents of accidental damage protection.²

  • AppleCare+ with Theft and Loss

    Get everything included in AppleCare+ plus up to two incidents of theft or loss coverage every 12 months.²

  • Each incident is subject to the fees listed above, plus applicable tax.
    Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process.⁴

  • Buy Now

    Add AppleCare+ or AppleCare+ with Theft and Loss when you purchase an iPhone online or in the store.

    Add to your iPhone purchase

  • Buy Later

    Add AppleCare+ or AppleCare+ with Theft and Loss within 60 days of your iPhone purchase online at mysupport.apple.com, on your iPhone,⁷ at an Apple Store,⁸ or by phone at +971 4 567 5600.⁹

  • We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.
  1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
  2. AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.
  3. Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. There are no service fees for mechanical failures. The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14, iPhone 15, and iPhone 16 models. See terms at apple.com/legal/sales-support/applecare/applecareplus/ae-en/ for full details.
  4. Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards.
  5. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions. Express Replacement Service is not available under the screen replacement or back glass damage service fee. 
  6. Requires verification of your serial number and a remote diagnostic.
  7. Requires inspection of iPhone and proof of purchase.
  8. Requires completion of a remote diagnostic and proof of purchase. 

AppleCare plans are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase an iPhone. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/ae-en/.